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SOPs (0)

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AI prompts (8)

• EXAMPLE: turn call notes into follow-ups

  An example prompt that shows the format. Replace or delete it once the team has real ones.

  Client manager

  exampleclient comms

  Sample
• Chase an overdue invoice politely

  Write a clear, polite message to a customer whose invoice is overdue, in the tone you choose: a friendly nudge, a firmer follow-up or a final reminder.

  Small-business owner

  invoicesgetting paidcustomers

  Sample
• Explain GST for my business in plain English

  Get a plain-English explanation of how GST works for a specific sale, purchase or situation in your business, with a worked example and a list of what to confi…

  Small-business owner

  GSTtaxlearning

  Sample
• Reply when a customer says the price is too high

  Write two calm replies to a customer who thinks your price is too high or asks for a discount: one that holds the price and explains the value, one that offers…

  Small-business owner

  pricingcustomersquotes

  Sample
• Five-minute weekly money check-in

  Turn this week's money in, money out, unpaid invoices and upcoming bills into a one-page check-in: where you stand, who to chase, what is coming and one thing…

  Small-business owner

  cash flowweekly routineinvoices

  Sample
• Sort a pile of receipts into categories

  Turn a list of receipts or card transactions into a tidy table with a category, whether GST is shown and questions for your accountant, without guessing at wha…

  Small-business owner

  receiptsbookkeepingGSTexpenses

  Sample
• Make this email clearer, shorter and kind

  Rewrite a rough or long email so the point comes first, it is shorter and the tone is right, without changing any fact, number or date.

  Anyone who writes to clients or customers

  emailwritingclient comms

  Sample
• Turn rough notes into a step-by-step procedure

  Turn your notes on how you do a regular task into a draft procedure with numbered steps, a checklist and a list of gaps to fill, ready to review and add to the…

  Anyone documenting how work gets done

  SOPproceduresdocumentation

  Sample

Claude skills (3)

• example-meeting-notes

  EXAMPLE skill. Turns rough meeting notes into a summary, decisions and action items. Use when asked to tidy up meeting notes.

  Version 0.1.0

  Sample
• small-business-quote

  Turns a small-business owner's notes about a job into a clear quote with the scope, a price breakdown, GST shown correctly, what is not included, timing and pa…

  Version 1.0.0

  Sample
• ato-letter-explainer

  Reads a letter, notice or email from the ATO and explains in plain English what it is, what it asks for, by when and what the options are, flagging what a regi…

  Version 1.0.0

  Sample